There are some things you can do now, to help reduce the time and effort it takes to recover from a computer problem, such as:
1. Keep all of your technology documentation, software CDs and licenses together in a convenient location.
2. Upgrade your technology regularly. Underlying technology components have changed drastically from Windows 95 to Windows XP and Vista, and some problems may have been ‘engineered’ out. Often it can take longer and be more expensive to find a solution to a problem on an older system when compared with upgrading to the latest software version. Many manufacturers (including Microsoft) no longer provide support or fixes for ‘end of life’ older systems and, as they are not as prevalent anymore, troubleshooting information can be hard to source.
3. Make sure you have Anti-Virus and Anti-Spyware software installed and regularly updated – the majority of preventable problems we see today are related to virus or spyware infections.
4. Backup your data regularly and test that you can read your backups. Recovering data from a ‘crashed’ hard drive is an expensive and uncertain process, whereas replacing a hard drive and restoring your backed up data can be relatively simple and easy.
5. Consider using a proactive monitoring system such as Computer Troubleshooter’s Business Enhanced Support Technology (B.E.S.T), or Home Office Support Technology (H.O.S.T.), to monitor your technology for signs of impending problems. Then your Troubleshooter can be automatically notified and can take action BEFORE problems happen.
Talk to your local Computer Troubleshooter about how you can improve your computer recovery options now, before problems occur.
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